Rates & General Information

Scheduling

Treatments and in-person gift certificate purchases by appointment only. Please contact us to schedule a time that’s convenient for you.

Payment

We accept checks, cash, and credit cards. Payment is due at the time of your appointment, or you can pay online in advance.

Gratuities

We appreciate clients who want offer gratuities.  Please “tip” us by recommending us to others, buying gift certificates, and returning regularly for treatments.

We donate tips we receive to Vermont Companion Animal Neutering, Inc., a non-profit spay/neuter clinic with a stationary clinic in Middlesex, and MASH clinics serving seven Vermont counties. We also subsidize treatment fees for people who need, but cannot afford, our services.

Cancellations

We ask 24-hour notice of cancellation.  You can leave us a voicemail or email us 24 hours a day.

We value your time and ours.

We reserve the right to charge clients (or void gift certificates) for missed appointments when we’ve received no notice.  We understand that occasionally something comes up which cannot be missed, and we are flexible with emergencies.

Accessibility

We are located 1 mile north of the intersection of Elm Street and State Street.  It’s a flat walk from downtown with sidewalks the whole way on at least one side of the street.

The level driveway offers parking close to the building entrance. The building entryway is wide and flat with no steps up or down. Our treatment areas are ADA-compliant.

We understand this may not address all needs.  We may be available to travel to homes and healthcare settings for clients who cannot come to us.  Please contact us for more information.